Contact information

Contact Information – Eternal Hug

At Eternal Hug , we're here to help. If you have any questions, queries, or need assistance with your order, you can contact us through the following channels:


Customer service

📩 Email:
eternalhug.official@gmail.com

Our customer service team will respond as soon as possible during business hours.


Support and inquiries

You can write to us for:

  • Product inquiries

  • Order information

  • Shipment tracking

  • Exchanges and returns

  • Refunds

  • Payment problems

  • Collaborations

  • After-sales service


Digital communication

Currently, all of Eternal Hug 's customer service is managed digitally to provide a faster, safer, and more efficient service.


Business Hours

🕘 Online service hours:
Monday to Friday: 9:00 – 18:00 (business days)


Eternal Hug Commitment

At Eternal Hug we are committed to providing you with friendly, clear and professional service.

Every message is important to us and will be treated with the utmost seriousness and confidentiality.


Eternal Hug — Always close to you, wherever you are.